ENO HouseFly & 2 Year Warranty

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outsideTX
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ENO HouseFly & 2 Year Warranty

#1

Post by outsideTX » Fri Aug 14, 2015 10:24 am


ENO HouseFly & 2 Year Warranty | For other ENO folks, good news, their 2 Year Warranty really means something. The picture below is what my HouseFly looked like after the 4th Annual Butt Bake (my first event with this group). I don't know what happened, but I'm expecting the replacement today. :D

Image


Hi,
Thank you for your recent Warranty application. It has been approved and assigned RMA# Brian Maddix. Please send your product in to:

ENO Warranty
RMA# Brian Maddix
24 Buxton Ave
Asheville, NC 28801

Please retain tracking information from your chosen carrier as ENO is not responsible for lost inbound shipments.
We will evaluate your product and issue a replacement to you within 5 business days of receiving it. UPS Tracking will be sent to the email address on file.
Have a great day!

ENO Warranty Department
24 Buxton Ave
Asheville, NC 28801
828.252.7808


ENO Warranty #FTW



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Baby Huey
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Re: ENO HouseFly & 2 Year Warranty

#2

Post by Baby Huey » Fri Aug 14, 2015 10:30 am

Good to see that they are honoring their warranty. Let us know when you get it in. Hopefully the issue does not happen again.
"Y'all got on this boat for different reasons, but y'all come to the same place."
-Capt. Malcolm Reynolds-

CooOkieCOOon
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Re: ENO HouseFly & 2 Year Warranty

#3

Post by CooOkieCOOon » Fri Aug 14, 2015 1:18 pm

Awesome! Good to hear.

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ClovisMan
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Re: ENO HouseFly & 2 Year Warranty

#4

Post by ClovisMan » Fri Aug 14, 2015 2:05 pm

Sweet, I have an ENO bug Guardian. Hopefully I never have to deal with warranty repair though.
Where all the cool kids "hang".

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outsideTX
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Re: ENO HouseFly & 2 Year Warranty

#5

Post by outsideTX » Sun Aug 16, 2015 1:49 pm


Replacement arrived Friday. I had asked that if they were replacing to send the
lichen (aka green) color, which they did.
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sarge
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Re: ENO HouseFly & 2 Year Warranty

#6

Post by sarge » Sun Aug 16, 2015 2:34 pm

Cool.

And you still have the old one?

I think a repair could be made that could make it a decent loaner.
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outsideTX
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Re: ENO HouseFly & 2 Year Warranty

#7

Post by outsideTX » Mon Aug 17, 2015 3:09 pm

sarge wrote:Cool.

And you still have the old one?

I think a repair could be made that could make it a decent loaner.
No; I had to send it in on my dime. $12.65 is a small price to pay though :ugeek:
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Re: ENO HouseFly & 2 Year Warranty

#8

Post by BlackJack » Thu Aug 20, 2015 2:26 pm

Maybe they are going to inspect it upon return and try and figure out what made it fail. Hopefully that would be the case...

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